Complete Custom Web Design, Hosting, & Online Services for Home Inspectors

home inspector WEB Support
Feel free to email us or call 1-888-323-9235 with any general or technical questions.

Frequently Asked Questions / Help

Help Topics:
Domain Names - Registering a domain name
Domain Names - Configuring your domain name
Email Accounts
Easy Report Upload Directory Listings

Domain Names - Registering a Domain Name
We have provided an online tool to assist in finding and registering a domain name for your Platinum website. Click here to find a domain name.

Domain Names - Configuring Your Domain Name
If you are setting up a domain name for a home inspector WEB Platinum account you will need to update your domain name's DNS server records with the below settings:



Email Accounts
For complete instructions on setting up your email download the Email startup guide and frequently asked questions (Requires Adobe Reader).

Easy Report Upload
For complete instructions on Easy Report Upload download the Easy Report Upload startup guide and frequently asked questions (Requires Adobe Reader)


Firefox users
You can use Easy Report Upload by installing the IE View plugin for Firefox (available at Once it is installed close and reopen the Firefox browser. Then click TOOLS > Extensions. Select IE View and click OPTIONS. Under the "Add Site" box enter ftp://ftp and click ADD. Click OK and close Firefox. Your Easy Report Upload folder will now open correctly in Internet Explorer.

Netscape or other Browser (not Internet Explorer) set as default
Easy Report Upload is designed to use Internet Explorer's built in FTP capabilities. If Internet Explorer is not set as your default web browser you will either have to set it as the default, use a workaround plugin (for Firefox users see above) or use a 3rd party FTP program to upload files. FTP Commander is a free FTP program you can use to upload your reports and is available at Directory Listings
Platinum and Gold web packages include a high priority listing in the directory. To update your listing click here. If you can not remember your username or password you can also have your username and password emailed to you. For additional assistance with your listing please contact us.

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