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Here's
what our students and customers are saying about us...
I just wanted to take a moment so I can give my thanks and appreciation for all you provided me during the Enhanced Course in Tampa (March 2006). Please also give thanks to your support staff in the office and on the phones. They helped make the experience a pleasure.
You all shared your years of experience and knowledge with sincerity. It was obvious you have a passion for the business and a desire to teach. Each of you took your professional experience and made it real to us and did not just stand in front of a group and recite text—you actually taught. You all took a few minutes to share personal experiences (good and bad) that would take years for us to learn.
Because of your efforts I was well prepared going into the NHIE®. I was not able to get it done in the first two weeks as you all suggested but it is finally done and I PASSED...
Sincere thank you to a great group at Kaplan!
Artie Kappel
Acworth, Ga. |
"What Harvard is to higher education, Kaplan is to Inspector Training."
- Jerry Krzakk (Fast Track Graduate, IL) |
Taking the Kaplan course was a very enlightening experience. I had thought
that I had a pretty good grasp of proper home construction, but I now
realize that there was much that I needed to learn and will continue to
need to learn....Thank you for everything that you did for us. I think that we had some
truly fine instructors. I feel that we got our money's worth out of the
course and I hope that I can expand on what I learned and earn that
money back before too long.
Scott Kloesz |
I just wanted to take a minute and let you know how much I enjoyed attending and how much I feel I learned at Expo 2006. Just last Friday, I completed the Enhanced Home Inspection course in Nashville. My total experience with Kaplan ITA has been one of utmost professionalism. As I continue on in my endeavor to become a home inspector and create a viable business, I will always be proud of and confident in the education I have received through your courses and look forward to continuing my education with Kaplan.
Thanks again,
Edwin Moore |
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Dear Steve,
I wanted to send you a thank you note for the insightful learning experience I recently had at your school. I was reticent to take the course due to the initial investment required (in fact I put it off for over a year, before signing up). Had I known the amount of knowledge that would have been imparted to me in those 11 days before hand, I would have signed up sooner, and been more than willing to pay more than double the amount that was charged for the course. When I researched inspection schools, Kaplan (and two others) stood out. I chose Kaplan, based on instructor experience, wide variety of services offered, recommendations, and price. Now, I know that I made the right choice. I took the final exam on-line today, and had no problem getting a great score. It further helped me to understand the amount of new material I learned in such a short time. Even more astonishing while taking the course was the amount of stuff that I didn't know. With a background in Construction and Real Estate, I didn't know how much new material I would receive, and now I feel that all builders should be required to attend the 11 day course before being able to build anything. There were a number of things that I liked about the course. One that stands out, is that the wide range of the students that attended was fantastic and proved to be useful to my absorption of all the new material. Socializing during breaks and after class helped me to come up with questions and "what if's" during the curriculum to make sure there were no holes in my educational goals. I especially liked the "changing of the guard". Both Brian Dunbar and David Sherwood proved to be extremely knowledgeable instructors, and it was good to get different viewpoints on procedure and business methods from other long-time professionals in the business so that I could formulate my own opinions. It was a very positive overall experience and I hope to return and take more courses in the future. Your business savvy is very evident, and I'm sure you will produce many successful inspectors in the years to come. Thank you. Feel free to use me or this letter as a reference as you wish.
Respectfully,
Michael Howard |
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Steve I just wanted to take a minute to thank you and your staff for a great job at The Kaplan School. All of the instructors were knowledgeable and very competent in particular yourself. You made everyone feel welcome and were encouraging throughout the entire program which we appreciated. Your enthusiasm for the inspection industry was evident in the passionate manner you project technical information and marketing techniques as you challenge your students. I came away from this program learning significantly more than I thought I would have which is what I was hoping for and I was not disappointed.
I also want to thank you for spending the time you did both on the phone and in the interviews prior to me making a decision to go with the program. I am looking forward to taking more classes in the future at your school and working with you in some capacity as I become established. Once again thanks for all your help and I wish you and your family a happy holiday season.
John Saccu
Derby Fire Department
Safety Officer |
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I think Kaplan is the best in the industry and
I have looked at them ALL.
Michael Gard
Morning
View Property Inspections
Mishawaka, IN
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I wish all of the companies that I do business with
were as efficient and courteous as you have been at
Kaplan.
Charles Brown
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I
have worked for, and owned, a lot of different businesses
over the past 40 years and have attended countless
hours of classes and seminars. But You, Fred and Peter
sharing your stories of what it is really like in
the field doing real inspections, your knowledge,
and enthusiasm for the business you love, was the
best part of the class.
David
Haught
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To
the Instructors and staff of Kaplan
I have been in business for 20 months now. I wish
you all know that with out your 1st class education
program I truly would not be a success that I am today.
Your
courses gave me the knowledge and confidence I needed.
I have taken your fast track and mold course. The
real kicker was the top quality instructors Mark Crammer
for one. I know that I received the finest training
available. Thank you!
Best Regards
Chip O'Brian
Coastal Home Inspection Professional Services
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Dear
Kaplan Staff-
I'd
like to thank you all for the excellent service I
have received during my inspector training and business
set up. From the courteous and efficient customer
service and education assistance department: Tammi
Gemmel, Kim Paxton-Myers, Diana Vargas, and Isabel
Dueñas to the highly creative and professional
marketing and web-site department: Caroline Knox and
Adam Tell, and let me not forget the superb training
I got in Florida's Kaplan school: Mark Cramer, Mike Conley,
Don Norman, and Mark Graham. I feel privileged to
be trained by these professionals in the field and
look forward to future classes to continue my education.
I am extremely satisfied with the overall service
and training received which is hard to find these
days. Kudos Kaplan!
Sincerely,
Carlos
Guzman
G-man Inspection Services, LLC
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I
feel like you guys did an excellent job in preparing
me for the business. There were no surprises. As I
completed more inspections, I grew in competence and
confidence, developing a flow and communication with
my clients that has resulted in referral business.
Don
McGonagil
The
Home Inspection Company
Nashville, TN
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Dear
Steve,
It
has been only a short time since I finished the two
courses at Kaplan. Thanks to the wonderful instruction
received in your classroom, I have made considerable
progress.
Darren
Konuik, Gerry Leuter and I have met many times on
Long Island for Sunday study groups. These are two
great new friends. We have worked well together reviewing
the 50 lbs of class notes and textbooks.
Recently
I passed the ASHI Standards and Ethics examination.
Just yesterday I passed the National Home Inspector
Examination with a score of 676. I am thrilled to
put away my Code Check books and take some time to
relax.
I
have also completed forming an Limited Liability Corporation
in the hopes of future business. The name I finally
selected is "The Home Inspection Pro. LLC."
My website is www.TheHomeInspectionPro.com (now under
construction by my son Adam).
Finally,
as a result of having joined ASHI, a local home inspector
called ASHI for a list of names of newly trained inspectors.
Starting Monday I will be one of three inspectors
working for "Home Guard" a new company being
started in Nassau County. The owner is a veteran manager
of home inspectors (previously with another national
franchise group).
I
feel I owe my good fortune to having selected the
[Kaplan Connecticut] school for my training. I am grateful
for the skill, leadership and support you have given
to all your students. Because of my three weeks with
you and your associate teachers, I feel confident
and enthusiastic about starting my new career. I look
forward to seeing you soon for additional course work.
Best
regards to your family, and associates,
Robert
G. Silverman
Commack,
New York
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Just
wanted to say Thank You again for the excellent job
of teaching that you provided at the Kaplan home inspection
training March 7-18. I came home and studied, quite
a bit more and then took the National Home Inspector
Exam the first opportunity that I had, which was last
Saturday. I wanted to let you know that I got through
it with what I thought was a pretty good score of
638.
I've got a dozen or so mock inspections lined up,
and contacts with realtors are/have been arranged.
There is a good demand for me to get going, but I'm
going to proceed with caution and have everything
well practiced and the insurance in line before I
take on a paying customers.
In
appreciation,
Tom Coleman
Bismarck, ND
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Steve,
I
wanted to thank you for the Manufactured Homes Course.
It was eye opening, informative and I feel I took
some knowledge back with me. It's truly a pleasure
to learn from professionals such as yourself. I will
highly recommend Kaplan to some of the guys I know in
the business. probably will be signing up for your
Mold class and the Fast Track class you described.
I
came away thinking to myself "this is the very
best training available anywhere". I was impressed
with the speakers in Vegas, now to acutally spend
time in the classroom with the Pro's was quite exciting.
Mr.
Wing's HUD/FHA course was equally impressive; he opened
my eye to another part of the business I never new
existed. He knows more about HUD than they know about
themselves......
You
folks at Kaplan have set up a training program that is
second to none. I know, I've had training from other
sources, no comparison. Hats off to your organization!
Thanks
again for a great experience,
Steve
Dukette
Covered Bridge Professional Home Inspections
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Reflections
of an Kaplan student by: Matt Sargent 2/10/05
I
recently attended the 6-day intensive Home Inspection
Seminar at Kaplan in Connecticut. I came to the session
thinking all I needed to do was learn about doing
home inspections, then I could go home, hang out
my shingle and begin doing home inspections.
I
learned lots of great technical information (this
was the easy part). I also learned a good deal about
the business end of operating a home inspection
business (the not-so-easy part). The Kaplan curriculum
turned out to be saturated with very useful information
on how to handle clients, realtors, liability and
other important, non-technical matters.
Since
I've been home I have been spending most of my spare
time on weekends and evenings conducting market
research, putting together a solid business plan,
talking to realtors and lenders. I've even done
some more course work!
My
plan is to be prepared for the upcoming springtime
home-sales season. Apparently, the real-estate market
is in a bit of a lull during the north- country
winters. See how much I've learned already?
Thanks
to my instructors Steve Gladstone and Brian Dunbar
for all your help and guidance during my week with
you. With your insights and experience have taught
me the value of being prepared.
Sincerely,
Matt Sargent
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Dear
Kaplan,
This
course is excellent. I feel that so far it has been
very much worth my money and the support has been
unparralled.
Thanks,
Steve
Smith
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Dear
Barbara,
I
am writing this e-mail to compliment you and your
employees of Kaplan on your Superior Customer Service.
I recently requested info. on your Home Inspection
Courespondence Course. I applied with Sallie Mae
and have been approved for a loan. Everytime I called
in I was treated with the most professional attitude
and given the best customer service. I was very
impressed with your company. I talked to I believe
3 of your customer service Reps. I remember 2 of
their names, Kelley and Diana. I also spoke to a
Tami Gemell in financial aid. They were all very
helpful and pleasant on the phone. Tami was very
professional and willing to help. She returned all
my calls in a prompt manner. I am so used to staying
on hold for extended periods and then getting someone
who really doesn't care if they help you or not.
Or they just rush you off the line. Your employees
were the exact opposite. They all listened to what
I had to say and were very polite and courteous.
I am so excited to get to be a part of your school
and I am looking forward to starting my own Home
Inspection Business. Again, I just want to say Thank
you to Kaplan for everything!!! I can't wait to get
started. I hope you have a Great Day!
Sincerely,
Melissa
Brooner
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Hi
Kevin. I just took and passed the Kaplan final, Thank
God!!. Want to thank you for all your help and wanted
you to know Dana and Mike were great help and I
could not have gotten through all this without them.
I am very glad I picked Kaplan for this training, after
seeing what other schools and other systems give
you there is no comparison between your system and
the competitor.
Thanks
once again Kevin
Kaplan all the way!!!!!!!!!!!!!!!!!!!!!
Tom
Martin
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Dear
Kevin,
Please
add our letter of thanks to the many accolades,
which you have received for the excellence with
which Kaplan conducts itself. We have recently completed
the Enhanced Residential Inspection Course #1 (Nov
11-22) in Manassas, VA. Both of us are not only
"educationally certified", but have also
successfully passed the National Home Inspection
Examination and the ASHI Standards and Ethics exam.
We could not have done that without the outstanding
instructors we were privileged to have.
Additionally,
the fine staff at Kaplan has not only been cordial
but very efficient and knowledgeable. It is a pleasure
to do business with them and we look forward to
doing considerably more business with Kaplan.
Finally,
this is mostly for Master Plumber license holder,
Mike Casey. He's doing such a great job with the
rehab of the 1890 house in Manassas; he may want
to include installing the toilet/desk combo in the
classroom. (Artist's rendition attached) This would
cut down on students taking those annoying potty
breaks. (Which they hate to take for fear of missing
anything - particularly another handout)
Again,
thanks again for a superb course and we look forward
to taking more of them in the future.
Sincerely,
Jerry Hinson & Pete Jung
Hinson & Jung, LLC
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Dear
Mike,
Just
wanted to say thanks for the great job you and the
others did during our 11 day training. The level
of professionalism and knowledge you presented as
well as the other instructors gave me a great start
for my inspection career. I feel that I am well
equipped. I will surely recommend Kaplan to anyone
I meet that is considering training for the home
inspection field. PS. I have already done a few
practice inspections and have joined ASHI and am
now waiting to take the National Exam. I look forward
to continue working with Kaplan.
Sincerely,
John Thomas
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Hi
Kevin,
I
wanted to thank you and your staff for a great two
weeks during the Enhanced Training Course. You said
on day one it would be challenging and informative,
no truer words were ever spoken. I found the course
exactly what I expected and am looking forward to
applying the knowledge you and your folks passed
to us. My company is now established and I take
the NHIE® and ASHI® exams on Saturday with confidence
because I went to Kaplan. I look forward to a continuing
long relationship with the Kaplan team.
Best
Regards,
Dave Richardson
Cascade Inspections
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Kevin,
Your
support staff is extremely important and appreciated.
They are so friendly and willing to help that it
makes doing business with Kaplan a pleasure. I look
forward to an ongoing relationship with Kaplan and
the above mentioned staff. Thank you for everything
- I'll keep you informed of my success!
-
Dick Goodell
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I
took the fast-track class on June 24th. Thanks to
you and your staff, I was able to pass the National
Home Inspectors Exam in Arizona on July 20th and
passed. You are all appreciated. I will see you
for the Commercial, Pool/Spa, HUD/FHA and Mold classes
soon. You are all appreciated.
Sincerely,
John Zolinski
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Kevin,
I would like to thank you and your staff for all
of the fantastic training. The confidence I gained
as an inspector is worth one hundred times the tuition.
Tom Levin, Senior Consultant, Thomas Levin & Company
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Dear
Kevin,
I would like to take this opportunity to thank you
and your staff for doing an excellent job during
your 2-week course. Your course provided me with
invaluable insight into the home inspection business
saving me countless hours of research. I would highly
recommend Kaplan's 2-week course to anyone interested
in the home inspection business. Also, I appreciate
the continued support I have received each time
I have called with additional questions since completing
the course.
Sincerely, Ferdinand Paap, ACME Home Inspection
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Dear
Kevin,
I'd like to extend to you and your staff a sincere
thank you. Attending your classes has provided me
a greater understanding of what is required and
expected of a home inspector. The instruction and
learning experience was awesome. I'll always appreciate
the fact that your program provided me the opportunity
to learn from the top teachers in this field. The
knowledge I've gained from Kaplan will be useful for
many years to come.
Keep up the good work, With Sincere Appreciation,
Jim Dooley, Dooley & Associates
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Dear
Kevin (and staff),
I want to take the opportunity to thank you so very
much for the positive experience I had while attending
your school. You and your staff exhibited professionalism,
graciousness, and hospitality. In short, I felt
welcomed and cared about.
The course format, material and presentation were
exceptional. I still can't believe how much I learned
during those two weeks nor can I imagine starting
my home inspection business/career without the preparation
I received at your facility.
I look forward to seeing you frequently at CREIA
meetings or when I stop by personally. Once again,
thank you very, very much.
Best personal regards, David Kates, Broker-Associate,
Coldwell Banker
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From
Mike Calegari, Hearth and Home Residential Inspections,
Overland Park Ks.
Hi Asha, I just wanted to say hello and let you
know what a pleasure it was to meet you at the Great
Plains seminar. I had a great time and wanted to
thank you for sending the ASHI practice test to
me, I got 83% on the practice test and felt so good
about it that I took the real thing last Saturday
and scored 87%!!!
The practice test really helped a lot. I believe
the practice not only gave me the confidence but
helped me score higher! Thanks Asha, hope to see
you again..... Mike
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Kaplan appreciates your comments!
Please feel free to send comments about your
experiences with Kaplan by writing to: 1050 Los Vallecitos Blvd, Suite 109, San Marcos, CA 92069, fax 760-471-7366,
or email us.
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